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COVID-19 Relief Services

With the ongoing pandemic of COVID-19, Ride Connection continues to serve older adults and people with disabilities by connecting them to the essential services they need to survive. Here's how we are working to continue to safely serve customers. Para una versión en español de este sitio, por favor seleccione "Spanish" en el menú situado en la esquina superior derecha de la página.

Ride Connection vans helping transport an individual using a walker

Ride Connection diligently follows the guidance of our local government and the CDC. The safety of our customers, volunteers and staff continues to be our main priority. 

image of text: We are doing everything we can for our customers, many of whom are part of the most vulnerable population

Access to transportation is a pivotal piece for individuals to be connected to their essential services. However, many feel unsafe leaving their homes during this time. In order to provide our customers with access to their essential needs, Ride Connection has implemented the following services and practices during the pandemic. 

Providing Rides

Providing rides is at the core of what we do. These services haven't stopped although they look a little different during the pandemic.

Ride Connection is connecting customers to hunger relief services like the grocery store, to life-sustaining medical appointments like dialysis and cancer treatments and to other social services needed.

We are also transporting customers to COVID-19 vaccination sites throughout the region. 

Man getting on Ride Connection minivan during COVID-19 pandemic.

Delivering Food Boxes

Ride Connection has teamed up with Food Pantries to deliver customers healthy groceries. Customers can sign up to receive free food boxes. Currently delivery is taking place Monday through Friday in Multnomah and Washington counties.

To coordinate food delivery, contact our partners at Oregon Food Bank: 503.505.7061.


Ride Connection delivering food boxes to customers

Safety Protocols

All our vehicles and drivers follow CDC protocols for COVID safe practices. Including:

  • Wellness Calls Pre-Trip with all Door to Door Customers
  • Wipe down of all high-touch points in each vehicle between each rider
  • Every vehicle is fogged with disinfectant three times per week
  • Masks are required; masks and hand sanitizer are available to each rider if they don't have their own
  • No shared rides on sedans and vans and limit of four customers on 12 and 14-passenger busses

Since many of our customers aren't leaving their homes, we are calling them with a quick hello and making sure they are doing well. We understand that many of our customers live in social isolation and their normal Ride Connection ride might have been their only social interaction for the day.

We want to make sure they still have a connection.

Service Center making wellness checks calls.

image of text: we're all in this together

With the support of so many, Ride Connection has been able to continue to provide these vital services to keep our most vulnerable population safe, connected and healthy.

Please consider joining us by making a donation today. Your gift will help someone who has no other options in a time when they need it most. Make a gift here.

Thank you to our COVID-19 Relief Funders.

Regence Blue Cross/Blue Shield logo

Pacific Power Foundation logo